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Export Management System (EMS^®)

Manage Export & Import Operations 3x Faster with Smart EMS Software

Reduce manual errors Improve shipment tracking Ensure compliance with ease

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Export Management System (EMS) for Export & Import Business

EMS transforms the way export and import businesses operate by bringing all processes onto a single, integrated platform. It connects multiple departments such as Export, Import, Procurement, Shipping, Factory, and Warehouse, allowing users across locations to access the system with ease.

Authorized users including customers, suppliers, and logistics partners can key in data, view and print documents, generate MIS reports, and track single or multiple orders in real time. This improves coordination between interdependent tasks, reduces errors, and ensures accurate tracking, recording, and presentation of data for users, management, and key stakeholders.

Designed for seamless integration with Oracle E-Business Suite R12, SAP ERP, as well as legacy ERP systems via, database connectivity, or file-based interfaces.

Key Challenges in Industry

Manual Processes & High Error Rates: Manual handling leads to frequent mistakes in documents, invoices, and shipments.
Delays in Shipment & Documentation: Slow documentation causes missed deadlines and delayed shipments.
No Real-Time Visibility: Lack of tracking results in poor decision-making.
Scattered Data Across Departments: Information spread across systems makes access difficult.
Compliance & Regulatory Risks: Errors in documents and LC can lead to penalties and shipment holds.
Missed Export Benefits & Revenue Loss: Poor tracking leads to loss of export incentives and revenue.

EMS^® as Solution

Reduces Errors: Automates documentation and workflows to minimize manual mistakes and improve accuracy
Faster Operations: Speeds up processing of documents, approvals, and shipments to avoid delays
Real-Time Tracking: Provides instant visibility of orders, shipments, and documents for better control
Centralized Data: Stores all business data in one system, eliminating dependency on emails and Excel
Better Compliance: Helps manage documentation, LC, and filings to reduce compliance risks and penalties
Maximize Benefits: Tracks export incentives and deadlines to ensure accurate and timely claims

Core Functions of EMS

Export Management

Import Management

EXIM Benefits

Contract Management

Shipment Tracking

Third-Party Invoice Tracking

Invoicing Management

Approval Management

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Key Features

Real-Time Business Intelligence Dashboard

Enterprise-Ready ERP Integration

Efficient Bulk Data Upload Capabilities

API-Driven System Connectivity (REST Enabled)

End-to-End Automation of Invoicing & Documentation

Dynamic & Insightful MIS Reporting

Secure, Browser-Based Application Architecture

Granular Role-Based Access & Control Mechanism

Unified Export, Import & EXIM Management Platform

Track Every Business Element Seamlessly with EMS Platform

Gain unified visibility across all business processes by tracking every key component within a single, integrated EMS system.

Letter of Credit (LC) Tracking
Accrual Charges Monitoring
Actual Charges Validation & Tracking
Duty Drawback (DBK) Tracking
RoDTEP Incentive Tracking
Advance License Management
Import Shipment Visibility & Tracking
Export Shipment Visibility & Tracking
Import Third-Party Invoice Management
Export Third-Party Invoice Management

EPCG License Tracking
Import Sales Statement Management
Export Sales Tracking
Packing List & Details Management
Final Landed Cost Analysis Report
AR Duty Drawback (DBK) Invoice Tracking
RoDTEP & DBK Invoice Tracking
Oracle Bill of Entry (BOE) Interface Tracking
Accounts Payable (AP) Invoice Interface Tracking
Accounts Receivable (AR) Invoice Interface Tracking

Key Business Benefits

End-to-End Automation

Automates export import workflows, documentation, and approvals, reducing manual work and improving overall operational efficiency.

Advanced Reports

Generates accurate MIS reports and insights to monitor performance and support data-driven business decisions.

Improved Accuracy

Minimizes human errors in export documentation, invoice, & compliance through reliable EMS software automation..

Real-Time Tracking

Provides real-time tracking of shipments, orders, and documents for better control and faster decision-making.

Faster Operations

Speeds up order processing, shipment tracking, and documentation using an advanced export import management system.

Strong Compliance

Helps manage regulations, Letter of Credit (LC), and government filings while reducing compliance-related risks.

Industries we work with

Manufacturing

Pharmaceuticals

Merchant Exporters

Engineering Goods

Chemicals

Wires & Cables

Motors & Components

Packaging Solutions

FMCG

Paper & Pulp

Aerospace Components

Metals & Mining

Frequently asked quetions

Yes, our product is globally compatible and actively used by clients across multiple countries, including Singapore, Dubai, and UK.

EMS is developed using Oracle Database, with applications built on Oracle Developer Suite and BI Publisher. It is available in both on-premises (web-based architecture) and cloud platforms.

Yes, EMS can be integrated with existing ERP systems such as Oracle Apps R12, Oracle Fusion, SAP, and other cloud-based ERPs. Integration is achieved via custom modules in Oracle Apps R12 or REST-based APIs

EMS generates documents at multiple stages, including:
- Order-level documents
- Pre-shipment / customs documents
- Post-shipment / commercial documents

Pre-printed documents can be printed on stationery, while others can be printed on plain paper.

Yes, EMS supports automated emailing of documents at:
- Order level
- Customs level
- Commercial level

These can be configured to be sent directly to customers.

Yes, EMS can send automated invoice reminders and payment follow-up emails to customers based on system configuration.

EMS provides various standard MIS reports, including:
- Order Tracking Report
- LC Tracking & Status Report
- Sales Analysis Report
- Profitability Analysis Report
- Pending Shipment Report
- Shipment in Transit Report

Yes, EMS offers customizable dashboards based on requirements, such as:
- Product-wise
- Region-wise
- Customer-wise

EMS includes a User Management Module that enables administrators to:
- Create user IDs
- Assign role-based access rights
- Periodically Password force Reset
- OTP bases login

Only authenticated users can log in and access data as per their permissions.

Oracle is a leading enterprise database known for:
- High performance and reliability
- Strong data integrity
- Advanced security features
- Scalability and portability
- Robust backup and recovery
- Distributed database capabilities

Chenab provides:
- User training post-implementation
- Annual Maintenance Contract (AMC) support
- On-demand support (call basis)
- Customization and add-on development services

- Minor changes or policy updates: Provided free of cost (based on AMC type)
- Major changes: Handled as customization with applicable charges

Multiple locations can be connected using: - LAN - Leased Lines / Broadband - VPN - VSAT EMS modules can be accessed via internet connections, including broadband and mobile hotspots.

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Export Management System (EMS®)